Customers with an active Software & Maintenance Support service get direct help from the QUADOA® team. Many questions are also answered in the FAQ, for example solutions for license errors. In the Learning Center you find technical articles and video tutorials on many topics, from building your first lens to ray tracing, optimization, tolerancing and scripting.If you have any technical questions regarding QUADOA® Optical CAD, please contact the QUADOA® support at:
support [at] quadoa.com
In order to solve your technical issue in the fastest possible way, we ask you to provide us with your Key ID of your QUADOA® license.
Support only possible with valid Key ID. Please write us the Key ID of your license in your support email
Please send us an example *.optx file of your problem to support you in the fastest possible way
Questions about general optical design are not part of the support
Need more information? We're happy to help.
We are pleased to answer your questions. Please fill out the form below to get in touch with us.
For general questions, evaluation licenses, quotes, training or partnerships, you can also write to us at info [at] quadoa.com.
