No. The license quote request is not a binding sales agreement and without any obligation and therefore without any incurring costs for you. After the submission of a license quote request, we will send you a non-binding offer via mail with further license information. There are no costs and obligations for you.
There are no annual costs as long as you buy a perpetual license! Quadoa® Optical CAD is available as perpetual licenses without incurring any annual costs and as subscription licenses on semi-annual basis. After purchase of the perpetual license, the license has no expiration date. You can use Quadoa® Optical CAD for as long as you want at no additional costs. Subscription licenses are available on a semi-annual rental basis.
Quadoa® Optical CAD is sold as a perpetual license without any incurring annual costs and as subscriptional cloud licenses on semi-annual basis. Once purchased a perpatual license of Quadoa® Optical CAD, the license can be used as long as you want without expiring. The subscriptional cloud licenses are offered on semi-annual rental basis. A subscriptional cloud license allows to have access to one Quadoa license at a time and to share the license from different places around the world via internet, without the need of a single license dongle.
A Quadoa® Optical CAD cloud license gives you access to Quadoa® from every PC around to world which has access to the internet. In addition, the Quadoa® license can be shared for example with your colleagues, even if they are working on a different continent. If you own more than one cloud license, it is possible to have simultaneous access to Quadoa®. Quadoa® is installed on your private PC as usual. For that all data is saved on your private PC. Only the Quadoa® license key is stored on a cloud server.
The Software & Maintenance Support is included for the first year in the license price. After the first year, you can extend the service for 25% of the license purchase price annually. For subscription licenses, the Software & Maintenance Support is included for the term of lease.
For the first year, the Software & Maintenance Support is included in the license purchase price. For the following years, you can extend the Software & Maintenance Support Service for additional 25% of the license purchase price. You will get access to frequently updates for the basic version and toolpackages you have purchased, to ensure you have the newest features available in Quadoa® Optical CAD. The Software & Maintenance Support Service includes free advice via mail at support@quadoa.com in all technical issues as well as operating questions regarding Quadoa® Optical CAD. We are eager to help you in the best possible way, in order to give you the best user experience we can and to succeed with your optical design tasks. Issues regarding general optical design are not included in that service.
The Software & Maintenance Support includes free updates for the basic version of Quadoa® Optical CAD as well as the purchased toolboxes. Updates of Quadoa® Optical CAD will be released at least two times a year. The Software & Maintenance Support Service includes free advice via mail at support@quadoa.com in all technical issues as well as operating questions regarding Quadoa® Optical CAD. We are eager to help you in the best possible way, in order to give you the best user experience we can and to succeed with your optical design tasks. Issues regarding general optical design are not included in that service.
Yes! The Free 45 Day Trial is totally free of charge without any incurring costs. The trial is valid for 45 days. After that period, the trial will be automatically deactivated. After installation you don't have to unsubscribe. You don't have to do anything and no costs will occur.
The Free 45 Day Trial is functional limited, e.g. saving and the access to the Python, MATLAB® and C++ SDK user interfaces is denied.
University research institutions can acquire the Quadoa® Optical CAD university research license. The research must be carried out and accommodated on site at the university and must be funded by the university. If Quadoa® Optical CAD is used as part of your education class for teaching purpose, you are eligible for a education and research license.
The Quadoa® Optical CAD research license for universities gives researchers access to a modern optical design tool. The Research License is not subject to any restrictions on use for publications and patent applications. The research must be carried out and accommodated on site at the university and must be funded by the university. If the research is funded by third-party funds from industry, a commercial Quadoa® Optical CAD license is required.
Only University research institutions are eligible to acquire a Quadoa® Optical CAD university research license. Free economy companies have to acquire a commercial license for research purposes.
Quadoa® considers its responsibility to support scientific institutes and research institutes with cost-effective and straightforward modern software tools. The cost-effective research- and education license of Quadoa® Optical CAD provides scientists and students with an affordable access to state-of-the-art optical design software. As a result, Quadoa® contributes to a successful education of students and supports scientific research institutions with advanced optical design software.
All Quadoa® Optical CAD perpetual licences are protected via an USB-Dongle in order to avoid unauthorized usage. In order to run Quadoa®, the Quadoa® hardware USB-Dongle has to be connected to your computer or network server.
A Quadoa® Optical CAD network license allows to run Quadoa® without the need of a personal USB-Dongle connected to your computer, if connected to an internal network server. In order to run Quadoa® with a network license, a special network dongle has to be connected to your network server. Dependending on the number of licenses purchased, one or more users which are connected to the same internal network are able to use Quadoa® simultaneously by using the same network dongle.
Quadoa® Optical CAD is also Linux compatible. We recommend to test the free 45 Day Trial with your operating system first before purchasing.
In order to update or upgrade your Quadoa® license, please send a *.c2v-File generated by the License Update Utitily to support@quadoa.com. You can refer to the Update & Activation License Guide which you can find in the Quadoa® Download Center
Some mechanical CAD software packages don't show rays when exporting an optical design from Quadoa® as a STEP file. See below how to solve the problem for different mechanical CAD software packages.
SOLIDWORKS®
Change following import settings in SOLIDWORKS® in order to activate the ray-import out of STEP or IGES files.
Fusion 360 and other mechanical CAD software
For now Fusion 360 and other mechnical CAD software only support the import of surfaces and solid bodies. Importing curve data from STEP or IGES files is not supported. To solve the problem, export the rays out of Quadoa® as "Smooth Beam Hull" or "Polygon Beam Hull".
If the error message "Feature has expired (H0041)" pops up, the Quadoa® license key could not be found or is not valid for the Quadoa® version you are trying to run. Please check if the Quadoa® Sentinel USB-Dongle is connected to your machine or to the network server. For software licenses, please check if you have an active license key under http://localhost:1947/ Features. If you don't have access to http://localhost:1947/ you may need to install the Sentinel HASP/LDK Runtime driver for Sentinel Dongles from the Quadoa® Download Center
If after installing Quadoa® the error message "Sentinel License Manager version too old (H0042)" pops up, you need to install the Sentinel HASP/LDK Windows GUI Runtime Installer for Sentinel License Dongle. If you have already installed the Sentinel HASP/LDK Windows GUI Runtime Installer please update to the newest version. You can find the Sentinel HASP/LDK Runtime driver for Sentinel Dongles in the Quadoa® Download Center
Quadoa can be opened with a maximum number of 3 concurrent licenses. If the error message "Too many concurent user (H0038)" pops up while trying to open Quadoa, the maximum number of 3 concurrent Quadoa licenses is reached.Please note: After an unexpected software crash it might be, that the message "Too many concurent user (H0038)" appears. This error message is caused by an incorrect logout of the Quadoa license by the Sentinel License Manager. To solve the problem, it is required to place the "Sentinel External License Manager" (hasp_rt.exe) next to the application which crashed. In case that your Python or MATLAB® scripting inteface application crashed, the hasp_rt.exe file has to be placed in the Python and/or MATLAB® installation folder. You can download the Sentinel External License Manager in the Quadoa® Download Center
If the error message "Terminal services detected (H0027)" pops up, the Quadoa® version you are trying to open does not allow Remote Desktop access. Please try to start Quadoa® without Remote Desktop.
If the error message V2C unknown HASP API 42 ERROR pops up, the Runtime version of Sentinel HASP/LDK is too old or not installed. If you have already installed the Sentinel HASP/LDK Windows GUI Runtime Installer please update to the newest version. You can find the Sentinel HASP/LDK Runtime driver for Sentinel Dongles in the Quadoa® Download Center
If the error message Feature could not be found pops up for example when trying to run Quadoa® or when trying to run the Quadoa® Mechanics Toolbox, the Runtime version of Sentinel HASP/LDK is too old or not installed. If you have already installed the Sentinel HASP/LDK Windows GUI Runtime Installer please update to the newest version. You can find the Sentinel HASP/LDK Runtime driver for Sentinel Dongles in the Quadoa® Download Center
If the error message Vendor library cannot be found pops up, the personal Quadoa® Vendor Library for the Quadoa® Optical CAD license could not be found on the computer. Please install the Quadoa® Vendor Library for software protected licenses on your PC in order to solve the problem. You can download the Quadoa® Vendor Library from the Quadoa® Download Center.
After installation of Quadoa on Linux the message appears "Could not load the Qt platform plugin "xcb" in "" even though it was found.":
This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.
Available platform plugins are: xcb.
Solution:
in terminal
$ export QT_DEBUG_PLUGINS=1
$ ./AppRun
Check output which library is missing: Cannot load library...
